Longview: (903) 295-1680 • Carthage: (903) 690-9924 • Marshall: (903) 938-5200 • Winnsboro: (903) 342-9100

Your care to provide support and love to a terminally ill family member or friend can seem like a daunting task.

Here at Heartsway Hospice we will be with you every step of the way.


Caregiving is challenging emotionally, physically, financially and spiritually.

Those who give of themselves to care for a terminally ill loved one are
extraordinary people and we are committed to helping and supporting them
in every way that we can. We continue to be amazed by caregivers who
say “I can’t do this.” who, with the proper teaching and support, go on to
be excellent caregivers. 

From supporting thousands of caregivers over the
years we can tell you for sure; you can do it and you can do it well. You
will make some mistakes; probably we will too. Your loved one will benefit
and your life will be much richer from the experience.
We have compiled the following checklist to help you to prepare for the

1. Caregiving takes a large amount of time and energy. Utilize your
support groups (family, friends, church and, of course, the hospice
staff and volunteers) as much as you can to give yourself a break from
caregiving and to allow you to take care of yourself.

2. All this support is wonderful, but unplanned visitors can be stressful
for both you and the patient. Let people know how they can help you
most effectively and the best times to come.

3. Discuss the patient’s wishes for medical treatments, extraordinary life
saving measures, funeral arrangements, financial arrangements, etc.
as early as possible and follow up on those desires. These can be hard
discussions to initiate, but the longer you wait the harder it will be for
both you and the patient.

4. Designate a place to gather and keep vital information where it is
accessible and let others know about it. Make sure all caregivers know
the location of any Advance Directives and the terms of these important

5. Make a list of people to contact when death occurs. Include day
and evening phone numbers for family members, church, fraternal
organizations, employer, etc. Contact the hospice nurse first and the
nurse will take care of contacting the funeral home, the physician, the
DME company and the pharmacy. The nurse will also take care of
disposing of medications in accordance with state law.

6. Plan the obituary notice with all appropriate biographical information
and where you would like memorials sent.

7. Funeral Arrangements—Have all agreements for prepaid funeral
arrangements handy. If funeral arrangements have not been made, your
clergy or the hospice social worker or spiritual counselor would be glad
to help you with this. Record your loved one’s specific wishes to guide
you. If the funeral home you have chosen is out of the immediate East
Texas area, contact them ahead of time for the specific procedures to be
used and the contacts to be made at the time of your loved one’s death.

8. Insurance information—record the policy numbers, contact information
and the location of the policy documents for all insurance policies
(life, health, disability, long term care, Medigap, homeowner’s or
renters, automobile and social security). Check on the details of the
life insurance policy. Some policies will provide quick payments for
funeral and related expenses.

9. Financial information– record the account number, institution, type of
account and location of statements and documents for all bank accounts,
brokerage accounts, retirement accounts, securities, annuities and other
financial instruments. Record contact information for any pension or
profit sharing plans. Record the contact information and location of
documents for any outstanding mortgages or loans. Record the contact
information and location of statements for any credit cards. Record
the institution, contents and the location of the key for any safe deposit
boxes. Record the location of recent tax returns. Record the location
of all deeds and titles.

10. Have a will prepared or review and update the existing will as needed.
Choose an executor you can trust to carry out the patient’s wishes.
Think of potential conflicts between the executor and the beneficiaries
and make arrangements to minimize them. Identify the sources from
which funeral expenses, debts, taxes, probate fees, etc. will be paid.
Identify the sources from which the ongoing living expenses for the
surviving spouse and dependent children will be paid.

Don’t try to handle everything yourself. Let us know if there is any
area we can help you with.



Our blogs have helpful information for the caregiver.  We hope you find a measure of comfort by reading them...»Read More

Longview Office: 4351 McCann Road, Longview, TX 75605 • Mailing Address: P.O. Box 5608 Longview, TX 75608
Carthage Office: 437 W. Panola St., Carthage, TX 75633 • Marshall Office: 205 East Austin, Marshall TX 75670
Winnsboro Office: 209 East Broadway St., Winnsboro, TX 75494

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