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Longview: (903) 295-1680 • Carthage: (903) 690-9924 • Marshall: (903) 938-5200 • Winnsboro: (903) 342-9100
ABOUT HEARTSWAY HOSPICE

Mission Statement
The mission of Heart’sWay Hospice is to foster a peaceful and comfortable dying process for our patients and to educate and support their loved ones.

Vision Statement
The vision of Heart’sWay Hospice is to create and maintain a hospice culture of excellent patient and family care.

About Heartsway

Nondiscrimination Statement

Discrimination is Against the Law

 

No Discriminación Declaración Discriminación está en Contra de la Ley
 

Heart’sWay Hospice of Northeast Texas complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Heart’sWay Hospice of Northeast Texas does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Heart’sWay Hospice of Northeast Texas:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:

  Qualified interpreters

  Information written in other languages

If you need these services, contact Lisa Van Burkleo

If you believe that Heart’sWay Hospice of Northeast Texas has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with

Lisa Van Burkleo, Assistant Executive Director

PO Box 5608, Longview, TX  75608

903-295-1680

lisav@heartswayhospice.org

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Lisa Van Burkleo, Assistant Executive Director is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services 200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

 

Complaint forms are available at:  http://www.hhs.gov/ocr/office/file/index.html.


ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al

1-903-295-1680. (Spanish)

 

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số

1-903-295-1680. (Vietnamese)

 

لحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم

1-903-295-1680 (Arabic)

 

 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電

1-903-295-1680 (Chinese)

 

ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-903-295-1680 (French)

 

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-903-295-1680 (German)

 

ચુના: જો તમે 􀈤જરાતી બોલતા હો, તો િન:􀉃લ્કુ ભાષા સહાય સેવાઓ તમારા માટ􀂰 ઉપલબ્ધ . ફોન કરો

1-903-295-1680 (Gujarati)

 

ध्यान 􁳰दआप हदी बोलते हतो आपके िलए मुफ्त मभाषा सहायता सेवाएं उपलब्ध

1-903-295-1680 पर कॉल कर (Hindi)

 

注意事項:日本語を話される場合、無料の言語支援をご利用いただけます

1-903-295-1680 まで、お電話にてご連絡ください。(Japanese)

 

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 있습니다.

1-903-295-1680  번으로 전화해 주십시오 (Korean)

 

ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ

1-903-295-1680 (Lao)

 

توجھ: اگر بھ زبان فارسی گفتگو می کنید، تسھیلات زبانی بصورت رایگان برای شماتماس بگیرید.1-903-295-11680 (Farsi)

 

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните

1-903-295-1680 (Russian)

 

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-903-295-1680 (Tagalog)

 

خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال

1-800-295-1680 (Urdu)


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Longview Office: 4351 McCann Road, Longview, TX 75605 • Mailing Address: P.O. Box 5608 Longview, TX 75608
Carthage Office: 437 W. Panola St., Carthage, TX 75633 • Marshall Office: 205 East Austin, Marshall TX 75670
Winnsboro Office: 300 N. Main St., Winnsboro, TX 75494

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